Please allow 3-5 business days for your custom order to be put together and shipped out. For all other items, please allow 1-2 days for your order to be put together and shipped out. We will provide you with a tracking number when your order has shipped.
To return your approved product, you should mail your product to: 100 N Sheridan Square Pittsburgh Pennsylvania US 15206
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a traceable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item. We are not responsible for lost items.